Terms

Last updated: September 24, 2026.

1. About this store

This HSOTONG store is operated by Run Yang Tang (Hong Kong) Health Technology Co.,Limited. These terms apply to your use of this Shopify store and purchases made through it. Please read them together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

Our company contact and return address is Room 4, 16/F, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong.

2. Product information and prices

Please review the product description, package size, directions and cautions before ordering. Contact us if you need clarification about the product or packaging.

Prices are displayed in United States dollars (USD). The displayed sale price applies once; it is not an additional discount on the amount shown. Check the products, quantity and total shown at checkout before submitting your order. Any subsequent price changes do not change the price of an order already placed.

3. Orders and checkout

Please provide accurate contact and delivery information so that we can handle your order. If you notice an error, or wish to request a change or cancellation, contact us as soon as possible. We will confirm the outcome of your request.

Use the payment methods available in Shopify checkout. Payment availability depends on the methods offered for your order. Do not send payment credentials through our contact form, email or WhatsApp.

4. Delivery

We offer free discreet delivery to your door. Estimated delivery is 7–15 calendar days. See our Shipping Policy for delivery information and contact us if you need help with an order.

Free delivery refers to the shipping charge; it is not a statement that all taxes or import charges are waived. Please contact us before ordering if you need clarification about charges for your destination.

5. Returns and refunds

Returns and refunds are available within 30 days from the date you receive your order. We cover return shipping costs. Contact us through the website contact form, email or WhatsApp to arrange a return or ask about a refund.

The return address is Run Yang Tang (Hong Kong) Health Technology Co.,Limited, Room 4, 16/F, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong. See our Returns & Refunds Policy for the same return arrangements.

6. Your rights and questions

Nothing in these terms excludes or limits consumer rights or remedies that cannot lawfully be excluded or limited. Contact us about an order, delivery problem, product concern or complaint so that we can review it with you.

We may revise these terms for future use of the store. Revisions do not retrospectively reduce your rights for an order already placed.

Email: hsotong.service@gmail.com

WhatsApp: +852 66773667

Website: use the Contact page on this store.